Frequently Asked Questions
Before Your First Consultation
When you book your appointment you will receive an email with a link to fill out your new patient form and consent. If you can, please fill this in before you arrive. If you haven’t completed your online form, arrive a few minutes early for your first appointment as you will need to fill out some paperwork.
You will be asked to sign a general consent form, but you will have the opportunity to consider and consent (or not) to specific treatment in the consultation.
During Your consultation
Your osteopath will ask questions about your problem and symptoms. They may also ask about your health history, any medications you are taking, as well as factors that may not appear to be directly related to your problem. If your health condition changes between osteopathic consultations you should tell your osteopath at your next consultation.
Your osteopath will conduct a full osteopathic assessment involving clinical tests. This may involve diagnostic, orthopaedic or neurological tests, postural assessments, movement and functional assessments. Some assessments involve the osteopath observing you while you undertake an activity or perform a sequence of movements. Assessments may also include passive and active movements — where the osteopath manually lifts your arms or legs or applies resistance while you perform a stretch or movement.
Osteopathy takes a holistic approach to treatment, so your practitioner may look at other parts of your body, as well as the area that is troubling you. For example, if you have a sore knee, your osteopath may also look at your ankle, pelvis and back.
Your osteopath may also provide education and advice to help you manage your condition between appointments. This may include giving you exercises to do at home or work.
Is Osteo Treatment Painful?
Osteopathy combines hands on manual therapy with exercise programming, dry needling, other interventions like equipment prescription and movement advice when clinically indicated. Hands-on treatment may include massage, stretching, repetitive movements, mobilisation and/or manipulation. If your injuries require hands-on treatment of painful and tender areas, your osteopath will exercise care to make you as comfortable as possible.
Some people experience mild soreness for a day or two after treatment, similar to that felt after mild exercise. If this soreness persists or increases, call your osteopath to discuss your concerns.
Do I need a referral from my GP?
Many patients are referred to osteopaths by their doctors, other health practitioners or personal trainers. However, as osteopaths are primary care practitioners, you can make an appointment directly without a referral.
What do I need to bring?
Bring along any X-rays, scans or test results that you may have. If possible, wear something comfy to your appointment so you can move around freely. Depending on the area of your body requiring examination, your osteopath may ask you to undress to your underwear. It is important that you feel comfortable, so you may want to bring a pair of stretchy shorts to change into if you wish. Your Osteopath will ensure you feel completely comfortable during your treatment. Plan to attend along with your child if your child is the patient.
Your private health care card if you have EXTRAS cover, so you can claim your private health insurance. We have HICAPS so you can claim on the spot just bring your card along for your rebate, then pay the gap.
Something Else?
Still have a question and didn’t find an answer here? Please don’t hesitate to reach out to us either via email, or give us a call — we’d love to help.
Our Rates
Initial Consultation
- $150 — 60 minutes
Standard Consultation
- $100 — 30 minutes
- $125 — 45 minutes
Please note our fee update from November 4th, 2024
This update is necessary to ensure we can maintain the same high standard of care, support our amazing team, and keep the clinic running smoothly while covering the increased costs of running our clinic.
Here are the updated fees:
Initial Consultation
- $160 — 60 minutes
Standard Consultation
- $100 — 30 minutes
- $130 — 45 minutes
- $180 — 60 minutes
HICAPS is available on site. Private health rebates are available if you have extras cover for Osteopathy.
